Privacy Policy

Data Collection

• We collect Client Information: Name, email, phone number, store details.
• We collect Customer Information: Email, phone, name, and address (for shipping purposes only).
• User Behavior Data is collected via Facebook Pixel and Google Tag Manager.
• Authentication Data is handled via JWT tokens.

Data Storage & Security

• Data is hosted on OVH servers and managed via Cloudflare.
• Each tenant has a separate database schema for data isolation.
• Personal data is encrypted and secured against unauthorized access.

Data Deletion & Retention

• Clients and Customers can request account deletion, which removes all personal data permanently.
• Store data may be retained for service improvements, with periodic email notifications sent.

Third-Party Data Sharing

• We do not sell or share user data with third parties except for payment processing via third-party gateways (Stripe, Iyzico, Upay).
• Marketing and analytics data is shared with Facebook and Google services.

Cookies & Tracking

• Cartqu uses cookies to enhance user experience.
• Users can opt out of tracking through browser settings.

Contact & Compliance

• For any privacy concerns, contact us at [email protected].

Terms Acceptance

This document serves as the official Terms of Service & Privacy Policy for Cartqu. By using our platform, Clients and Customers acknowledge and accept these policies.